Last updated: August 21, 2026
DIJA Store & CO collects only the information reasonably required to operate the store, fulfil orders, assist customers, secure transactions and improve the shopping experience.
1. Who is responsible for your information?
DIJA Store & CO is responsible for the personal information handled through this store. The person responsible for the protection of personal information can be reached at info@dijatou.ca or at 708 12e Avenue, Lachine, Quebec H8S 3J4, Canada.
2. Information we collect
- Identity and contact details, such as your name, email, telephone number, billing and delivery addresses;
- Order information, purchased items, preferences, returns and customer-service communications;
- Payment and transaction information processed securely by our payment providers;
- Technical information, such as IP address, browser, device, cookies and interactions with the store;
- Marketing choices, reviews, contest entries or other information you choose to provide.
3. Why we use it
We use personal information to process payments and orders, arrange delivery, provide support, prevent fraud, maintain the security of the store, personalize and improve our services, measure performance, comply with legal obligations and, with the required consent, send relevant marketing communications.
4. Cookies and similar technologies
Cookies help essential store functions operate, remember preferences, understand site performance and, where permitted, personalize advertising. You can manage non-essential cookies through the consent tool or your browser. Disabling certain cookies may affect some features.
5. Service providers and disclosures
Information may be shared only as reasonably necessary with Shopify, payment processors, carriers, fulfilment partners, customer-support, security, analytics and marketing providers, and professional advisers. We may also disclose information when required by law, to protect rights and safety, or in connection with a legitimate business transaction.
We do not sell personal information in the ordinary meaning of the word. Certain advertising or analytics practices may be treated differently under some privacy laws; where applicable, we provide the choices required by law.
6. Processing outside your province or country
Some service providers may process information outside Quebec or Canada. In those cases, information may be subject to the laws of the jurisdiction where it is processed. We use contractual and organizational measures appropriate to the sensitivity of the information.
7. Retention and security
We retain information only as long as reasonably necessary for the purposes described above and to meet legal, tax, accounting and dispute-resolution requirements. We apply reasonable administrative, technical and physical safeguards. No transmission or storage system can, however, be guaranteed completely secure.
8. Your rights and choices
Depending on the law that applies, you may request access to or correction of your information, withdraw consent where permitted, object to certain uses, request deletion or portability, and lodge a complaint. We may need to verify your identity before responding, and lawful exceptions may apply.
You may unsubscribe from promotional emails at any time using the link in the message. Withdrawal does not affect essential order or service communications.
9. Children
Our store is intended for adults and is not designed to collect personal information knowingly from children without the authorization required by law. If you believe a child has provided information improperly, contact us so we can review the situation.
10. Questions or complaints
Send any privacy request or complaint to info@dijatou.ca. Please describe your request clearly and include the information needed to identify the relevant account or transaction.